INCLUSIONS

• A half-day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
• Transportation by air-conditioned vehicle with professional driver.
• All entrance fees for visits as mentioned in the description.
• All applicable taxes and service charges
• Lunch is included at a local restaurant (food only)

EXCLUSIONS

• Tours, inclusions of any kind and other services that are not outlined in the tour description
• Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
• Hotel accommodation in the destination of commencement.
• Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
• Single supplement charges for single travelers, where applicable
• Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
• Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
• Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
• Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

• This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply
• Return transfers for this excursion apply only / are inclusive for customers staying in and inside Phnom Penh. Transfers outside these areas, including any accommodation outside this area such as Koh Dach, Tonle Bati, and Oudong, any of the river and cruise ferry terminals and Phnom Penh International Airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions.
• We regret to inform you that this excursion is not suitable for wheelchair users.
• To avoid any issues pertaining obtaining an arrival visa at the airport, please ensure that your passport contains at least two empty pages. Failure to do so may result in not gaining entrance into the Kingdom of Cambodia.
• To respect local customs and respecting the religious sites and temples on this tour, it is customary for guests to take off their shoes before allowed entrance. Your guide will inform you in advance for which of these sites this is applicable.
• Natural elements of any kind have a destructive effect on electronic equipment. It is the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.
• Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
• We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
• It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.
• In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions.
• From mid-February until August / September, the water levels may be too low to allow the boat to reach Phnom Da.
• We will offer an alternative by letting the clients to get off from the boat around 5 kilometres before site and take a tuk-tuk for the rest of the trip.