Virginie Kury Managing Director Tel / WhatsApp: +855-99-500-217	Chanporen Tith Program and Inbound Manager Tel / WhatsApp: +855-12-754-581
Sothea Pensin Phnom Penh Operation Manager Tel / WhatsApp: +855-17-222-400	Samart Kim Siem Reap Operation Manager Tel / WhatsApp: +855-12-410-800

English Customer Service Tel: +86-131-212-449-62	Spanish Customer Service Tel: +86-152-107-408-85

Xiaolin Zhang Managing Director Tel: +86-138-108-957-45

Emergency Customer Service Tel / WhatsApp: +62-81-138-69377

Mathias Ziolkowski Service Delivery Manager mathias@asiantrails.co.id	Estelle Vergnes General Manager Tel / WhatsApp: +62-811-398-1015

Emergency Customer Service Tel / WhatsApp: +856-20-2221-1950 res@asiantrailslaos.com

Emergency Customer Service Tel / WhatsApp: +60-19-354-0590

Emir Cherif Managing Director Tel / WhatsApp: +60-19-304-1714	Julien Collot General Manager Tel / WhatsApp: +60-19-354-4942	Julien Borer Customer Service Manager Tel / WhatsApp: +60-12-354-4748

Emergency Customer Service Tel / WhatsApp: +95-9-200-5659

Naw Eh May Htoo Deputy Managing Director Tel / WhatsApp: +95-9-5094-858	Saw Win Operations Manager Tel / WhatsApp: +95-9-421-742-861

Emergency Customer Service Tel / WhatsApp: +65-81-18-5883

Emir Cherif Managing Director Tel / WhatsApp: +60-19-304-1714	Julien Collot General Manager Tel / WhatsApp: +60-19-354-4942	Julien Borer Customer Service Manager Tel / WhatsApp: +60-12-354-4748

German Customer Relations Sebastian Kromberg Tel / WhatsApp: +66-91-469-4619	French Customer Relations Elies Rostane Tel: +66-81-987-5509
English Customer Relations Elies Rostane Tel: +66-98-279-5791	Latin Markets Customer Relations Elide Gregori Tel / WhatsApp: +66-82-105-0617

Raddhee Jarasnetiroj Operations Manager Tel: +66-81-343-0216

Emergency Customer Service Binh Phan Tel / WhatsApp: +84-969-798-235

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Family Trails

Devised with the whole family in mind, these trails combine discovery with comfort. Featuring family-friendly accommodation options and a variety of exhilarating activities for all ages, these excursions guarantee fun-filled outings. Whether it is a child-friendly tour or a family adventure, inspirational experiences are delivered when travelling with the family.

Joint Trails

A friend is simply a stranger you have not met yet! Our Joint Trails bring together like-minded explorers on cross-country or destination-specific group tours. With guaranteed departures throughout the year and expert guides leading the way, these seat-in-coach journeys offer a unique way to discover Asia. Whether you are drawn to lively cities or serene natural landscapes, these trails create unforgettable memories, while also nurturing connections with fellow travellers that can develop into lifelong friendships.

Cruising Trails

Navigate Asia’s famous rivers and oceans with our seasoned cruise experts. Our products offer unparalleled journeys, providing a different perspective of the countries we operate in. Whether guests prefer lounging on a luxury ocean-going vessel or voyaging on a classic river boat, we will deliver the perfect cruise experience, with flexible itineraries to accommodate individual, bespoke requests.

Wellness Trails

A sanctuary for the senses, our Wellness Trails offer transformative treatments, ranging from rejuvenating spa therapies to longer-stay holistic health retreats. Whether guests are seeking peace through ancient Buddhist practices or embracing healthy living, our feel good activities are designed to restore balance to body, mind and spirit.

Sustainable Trails

Guided by our ESTEEM principles (Eat locally, Stay eco-friendly, Transport alternatively, Experience meaningfully, Empower viably, Make a difference), Sustainable Trails promote an environmentally-conscious approach to travel. Our itineraries support local communities, contribute to eco-friendly causes and ensure that guests’ journeys respect the natural world and local cultures. By partnering with like-minded organisations, we ensure that sustainability is at the heart of our daily operations.

Active Trails

From pure adrenaline rushes to fun-filled activities that require some endeavour, our Active Trails unleash the adventurous spirit within an individual. By collaborating with experts in trekking, soft adventure, cycling and thrill-based activities, we guarantee a dynamic experience. Additionally, If pristine nature and natural wonders are your forte, a world of stunning flora and fauna is just a click away.

Authentic Trails

These trails offer a traditional twist on existing tours. They are ideal for repeat visitors and those seeking a more in-depth version of our existing tour programmes. These special products reveal Asia in a different light, including unique accommodation opportunities and unconventional modes of transport. This is the best way to gain a greater connection with our destinations.

Culinary Trails

These excursions are delivered with exceptional taste. From street hawker food to Michelin-starred cuisine, we take foodies on a tantalising tour of Asia’s diverse culinary landscape. With an emphasis on local dishes and their cultural significance, we invite guests to explore the distinct and authentic flavours across countries. These culinary journeys often blend gastronomy with history and heritage, leaving appetites satisfied and minds enriched.

Digital Trails

Discover historic sites, iconic landmarks and hidden attractions on our Digital Trails. Even better, our Digital Trails travellers have the freedom to design their own adventures and at their own pace using GPS-enabled, self-guided routes accessed on a smartphone. While guided walks are available on certain days, all self-guided routes are accessible 24/7 – the most flexible exploration possible!

Romantic Trails

For couples in search of cherished moments and romantic getaways, Romantic Trails provide perfect settings for love and commitment. Whether strengthening a connection or celebrating a new bond, these handpicked excursions and activities create unforgettable memories. Our extensive portfolio contains Asia’s most enchanting landscapes.

Essential Trails

Our Essential Trails deliver the must-see attractions that define each country’s national identity. These trails offer a comprehensive overview of iconic destinations and attractions – the perfect experience for both first-time and repeat travellers! Our quintessential tours are specifically designed to immerse guests in the best Asia has to offer.

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INCLUSIONS

A full day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
Transportation by car / mini-van with professional driver.
All entrance and donation fees for visits as mentioned in the description.
All applicable taxes and service charges
Lunch at a local restaurant is included (food only)

EXCLUSIONS

Tours, inclusions of any kind and other services that are not outlined in the tour description
Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
Hotel accommodation in the destination of commencement.
Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
Single supplement charges for single travelers, where applicable
Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply.
Transfers are only operated within the downtown Chiang Mai areas and restricted to main hotels only.
Regions outside the central business district such as Mae Rim, Hang Dong, Doi Saket, Mae Taeng and Chiang Mai International Airport are excluded and supplementary charges apply.
We regret that are unable to provide pick-up and drop-off transfer services from and to apartment complexes, local guest houses or private apartments. We advise you kindly to head on your own arrangement to the nearest hotel inside the downtown Chiang Mai area.
We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant.
Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.
Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.
The road up and down Doi Angkhang is not suitable for large coaches; for group travel, note that the group needs to be split up into mini-vans. We always will make efforts to confirm the exact pick-up time upon reservation.
For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
Due to the absence of ATM machines and credit cards payment portals, we highly recommend to bring sufficient cash with you. Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
It is recommendable to bring a jacket / sweater with you as temperatures on Doi Angkhang are often much cooler than around Chiang Mai.
It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package.
Any changes in accommodation outside 48 hours will be handled accordingly: changes within 48 hours may be on request.

EXCLUSIONS

Tours, inclusions of any kind and other services that are not outlined in the tour description
Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
Hotel accommodation in the destination of commencement.
Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
Single supplement charges for single travelers, where applicable
Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
Travel insurance coverage for customers (highly recommendable)

INCLUSIONS

A full day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
Transportation by car / mini-van with professional driver.
All entrance and donation fees for visits as mentioned in the description.
All applicable taxes and service charges
Lunch at a local restaurant is included (food only)

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Emergency Contacts

Virginie Kury

Chanporen Tith

Sothea Pensin

Samart Kim

English Customer Service

Spanish Customer Service

Xiaolin Zhang

Emergency Customer Service

Mathias Ziolkowski

Estelle Vergnes

Emergency Customer Service

Emergency Customer Service

Emir Cherif

Julien Collot

Julien Borer

Emergency Customer Service

Naw Eh May Htoo

Saw Win

Emergency Customer Service

Emir Cherif

Julien Collot

Julien Borer

German Customer Relations

French Customer Relations

English Customer Relations

Latin Markets Customer Relations

Raddhee Jarasnetiroj

Emergency Customer Service