Thailand jobs
Tour Administrator – Inbound (Europe Markets) | Thailand
About the role
Asian Trails Tour and Reservations Administrator takes care of the complete reservation process, including receiving requests from travel agents abroad, preparing offers and quotations, timely follow-up and booking of all services with our branch offices, hotels and suppliers in Thailand. The successful candidate will be responsible for issuing vouchers to hotels and other suppliers as well as the invoicing and payment collection process. You will be joining a young and dynamic Europe market team.
Responsibilities
- Responsible for communication with overseas travel agencies and tour operators;
- Prepare itineraries and quotations;
- Send reservation requests to hotels and land service providers in Thailand;
- Follow up on sent over programmes;
- Ensure that all relevant data is uploaded to Asian Trails’ reservation system – LEMAX;
- Coordinate with the Operations Department in our offices to book land services;
- Follow up on payments with customers;
- General administration tasks;
- Work closely with colleagues from other departments and offices within the Asian Trails Group;
- Build a strong understanding of online business and bookings through Asian Trails’ online platform eConnect.
Qualifications
- Fluent command of English, both verbal and written;
- 2-3 years’ experience in a travel & tourism company;
- Specific destination knowledge in Thailand and/or South- East Asia;
- Experience with FIT and GIT/series bookings is an advantage;
- Experience with LEMAX software is an advantage;
- Good command of Microsoft Office applications (Excel, Word, etc);
- Able to work under pressure, meet tight deadlines and work flexible hours during peak season;
- A “Can Do” attitude, positive mindset and creative thinking is an asset;
- This position is only open for Thai nationals.
How to apply
Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.
For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org
