INCLUSIONS

• A half day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
• Private tours and transfers with a professional English-speaking guide
• Transportation by local Tuk Tuk (maximum 2 persons per Tuk Tuk) with professional driver.
• All entrance fees for visits as mentioned in the description
• Entrance fees for the Angkor Archaeological Site for one day
• All applicable taxes and service charges

EXCLUSIONS

• Tours, inclusions of any kind and other services that are not outlined in the tour description
• Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
• Hotel accommodation in the destination of commencement.
• Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
• Single supplement charges for single travelers, where applicable
• Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
• Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
• Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
• Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

• This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply.
• Return transfers for this excursion apply only / are inclusive for customers staying in and inside Siem Reap. Transfers outside these areas, including any accommodation outside this area such as Tonle Sap, Koh Ker, Banteay Srei and Siem Reap International Airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions.
• Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.
• To avoid any issues pertaining obtaining an arrival visa at the airport, please ensure that your passport contains at least two empty pages. Failure to do so may result in not gaining entrance into the Kingdom of Cambodia.
• Some of the Angkor sights temples and palaces (such as the Baphuon) uphold a very strict dress code: it is essential that you dress appropriately during this excursion by wearing clothes that cover shoulders and fall below the knees. Customers wearing shirts with obscene and disrespectful prints and pictures and brightly-coloured clothing may be refused entrance.
• The Bakan will be closed on the Buddhist Sabbath Days, the Buddhist religious days, for four days a month in accordance with the Lunar Calendar.
• The Bakan tower is allowed only 100 persons once, so visitors have to line up if you wish to climb the tower.
• We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
• Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.
• Natural elements of any kind have a destructive effect on electronic equipment. It the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.
• Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
• It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.
• Ongoing renovation and restoration work may see parts of the Angkor Thom temples covered up without prior notice. We regret we cannot confirm in advance when certain aspects of the renovation projects will see completion.