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About Asian Trails

Founded in 1999, the Asian Trails Group has been on the forefront of operating cutting-edge travel proposals to seamless operational standards that is second to none in Asia. Headquartered in Bangkok, the group continues to provide client-focused destination management services in all of its 8 destinations; Thailand, Vietnam, China / Hong Kong, Malaysia / Singapore, Myanmar, Indonesia, Cambodia and Laos.

For our head office in Ho Chi Minh City, Asian Trails Vietnam is currently seeking suitable and dynamic candidates that fulfill the criteria as mentioned below for the position of

Manager – India and Middle East

Purpose of the role
    The Inbound Manager will supervise, coach, train and oversee the leisure and MICE department team for the Indian and Middle Eastern markets, aside from strengthening the name Asian Trails in these parts of the world. This position requires overseeing all activities related to inbound customer interactions throughout Vietnam. The ideal candidate will be required to effectively manage the inbound business with particular emphasis to the leisure business in this fast-growing segment of our business and to manage the operational activities to support and provide an efficient service delivery for our guests. Based in Ho Chi Minh City, the ideal candidate will become a part of a great team of travel professionals in Vietnam!
Overall responsibilities
  • Supervising staff to ensure smoothly cooperation with agents, suppliers and inter-company departments on all aspects of the inbound manager’s responsibility related to the Indian Subcontinent and Middle Eastern markets.
  • Expanding business opportunities for Asian Trails Vietnam in the indicated areas of responsibility
  • Set up, maintain and update future planning, feedback, training requirements and reporting to the executive management for department
  • Prepare, manage and maintain the highest standard in internal and outgoing communication. This includes attending regular meetings and keeping rates and information up-to-date
  • Interact with other departments in terms of incidents, accounting issues, feedback of any kind and follow the company guidelines in terms of reporting standards according to the company’s SOP’s
  • Attend official tourism meetings, industry related cocktails and receptions, sales trips and trade show attendance, networking events on MD/GM request
  • Provide sales reports on a monthly basis to the executive management
  • Assistance in MICE and inspection groups on the ground and coordinating, negotiating inspection and contracting trips for partners and accompany them whenever possible
  • Pro-actively involved in supplier negotiations and product development that suit these markets
  • Involved in the recruitment process, coaching and training of new team member
  • Responsible for other tasks as assigned by the executive management.
Qualifications, skills and requirements
  • University degree in the tourism and travel industry
  • At least 5 years’ experience in Tourism is a prerequisite
  • Excellent command of verbal and written English and Hindi, other foreign are an advantage
  • Experience in the travel & tourism industry in Vietnam is an advantage
  • Good command of Microsoft Office applications and excellent computer skills
  • Open for travel inside Vietnam and abroad
  • Ability to work under pressure, meet tight deadlines and work flexible hours during peak season.
  • Problem solving, leadership and management skills are essential
  • A "Can Do" attitude and positive thinking is required, including creative thinking
  • A strong sense of responsibility and the ability to prioritize and organize ability to work under pressure.
  • This position is open to Vietnamese and Expats
Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel. Interested and potential candidates are invited to send us your updated resume, including a cover letter with present and expected salary, a current photo (not older than 6 months), a copy of all relevant certificates and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to Mr. Jose Gregorio Manzo - General Manager via email: gm@asiantrails.com.vn

Only shortlisted candidates will be notified