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Job Vacancies in Thailand

For our head office in Bangkok, Asian Trails is currently seeking suitable and dynamic candidates that fulfill the criteria as mentioned below for the position of

Assistant MICE Manager

Purpose of the role This challenging role in our head office in Bangkok, the assistant MICE Manager will be able to deliver state-of-the-art MICE proposal for customers around the world. You will be responsible with the MICE manager to the overall presentation, quotation and execution of programs around the country as well sourcing new venues and products that elevate Asian Trails Thailand above the rest.

Secondly, you will also be given the chance of updating and maintaining our MICE product portfolio, coming up with innovative and creative MICE experiences, refining our MICE handling and communication SOPs, and reviewing and updating our MICE offers and presentations. You will work closely together with the MICE Manager and the Managing Director / Deputy Managing Director on this project and this is a clear opportunity to grow within the department and the company.

Overall Responsibilities:
  • Effective and relationship-building communication with the overseas agents
  • Maintain and improve relationships with existing customers and look for opportunities to attract new clients
  • Preparation of creative and suitable presentations, itineraries and quotations
  • Handle the whole reservation process from enquiry to payment follow up
  • Maintain excellent supplier relationships and (re)negotiate the best possible ad-hoc rates
  • Coordinate with operations, escort site inspections and groups on spot, to ensure optimal on-the-ground handling
  • Source creative new MICE products and present these in a clear and informative way
  • Review and update current MICE presentation formats, product database, external communication and handling SOPs
  • Work closely with the MICE Manager and Managing Director / Deputy Managing Director in developing a fresh look and feel for the company’s MICE product
  • Take over the manager’s duties in terms of reporting and workload management whenever the MICE Manager is out of office.
  • Update the follow up master file at all times
  • Follow up payment for non-credit agents /overdue credit
  • Ensure that the supplier invoices are paid on time
  • Ensure that the payments are received within the given deadline
  • Minimum 3-5 year experience in a MICE environment
  • Fluent command of English and either Spanish or French – both verbally and in writing – is essential (additional languages are a definite advantage)
  • Relevant MICE market/product knowledge
  • Experienced in preparing MICE proposals
  • A creative mind-set and pro-active approach
  • Great communication and interpersonal skills
  • A think-out-of-the-box and hands-on attitude
  • Strong negotiation and presentation skills
  • Excellent command of Microsoft Office applications (Excel, Word, Outlook, PowerPoint) and excellent computing skills
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak moments. A willingness to travel for work and spend time outside the office when required.
  • Able to delegate, cooperate and coordinate with all concerned persona and institutions within the travel industry.
  • Hardworking and friendly, service minded attitude.
  • Candidates must be detail-oriented and possess good negotiation skills.
  • A "Can Do" attitude and positive thinking that includes creative thinking is an asset
  • This position is open for foreign and Thai candidates.
Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to Ms Warin Wongpiya – HR and Administration Manager: warin@asiantrails.org

Only shortlisted candidates will be contacted