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About Asian Trails

Founded in 1999, the Asian Trails Group has been on the forefront of operating cutting-edge travel proposals to seamless operational standards that is second to none in Asia. Headquartered in Bangkok, the group continues to provide client-focused destination management services in all of its 8 destinations; Thailand, Vietnam, China, Malaysia, Myanmar, Indonesia, Cambodia and Laos. For our office in Penang, Asian Trails Malaysia is currently seeking suitable and dynamic candidates that fulfill the criteria as mentioned below for the position of

Contracting Manager


Purpose of the role The ideal candidate will be in charge of contracting hotels in Malaysia and be fully accountable for negotiating rates, terms and conditions with hotels and suppliers for obtaining the best available prices for the wholesale segment. New colleagues with an apt for negotiating, analytical skills and bring their qualities over to one of Malaysia’s leading DMC’s are welcome to apply.

Overall Responsibilities
  • Overall management and supervising the contracting team in Malaysia
  • Responsible for negotiating and contracting of wholesale rates, special offers, allocation, release periods, overrides, terms conditions for hotels, ensuring the best available rates and availability; in both: new properties but also re-contracting existing hotels
  • Analysing competitor products and rates, market trends, internal sales reports and overseas competitor programs for delivering cutting-edge prices and engage in sales growth opportunities
  • Upholding excellent business relationships with hotels and suppliers
  • Assisting in resolving complaints and administrative issues of suppliers and Hotels.
  • Ensuring that all relevant data is uploaded in Asian Trails’ administration system and filed appropriately
  • Planning and maintaining work systems, procedures and policies that enable and encourage the optimum performance of the team.
  • Comprehensive understanding of Asian Trails’ internal systems and processes in order to contract more efficiently and effectively.
  • Undertake ongoing analysis of product, closely monitoring and quality within contracting area to maintain consistent product offering for clients.
  • Work closely with colleagues from other departments and offices within the Asian Trails Malaysia head office
Qualifications, skills and requirements
  • Bachelor Degree in the hospitality and tourism industry
  • Minimum 5 year experience in a travel & tourism company – experience in a similar position is essential
  • A minimum of 3 years of responsible leadership experiences in management or supervisory positions.
  • Excellent command of English – both verbally and in writing – is essential
  • Knowledge of Malaysia and its destinations is a must
  • Experience with TOPAX software or equal is an advantage
  • Excellent command of Microsoft Office applications (Excel, Word, Outlook) and excellent computing skills
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A "Can Do" attitude and positive thinking that includes creative thinking is an asset
  • This position is only open for Malaysian nationals
Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to Ms Sharon Looi – HR and Administration: sharonlooi@asiantrails.com.my

Only shortlisted candidates will be contacted

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