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About Asian Trails

Founded in 1999, the Asian Trails Group has been on the forefront of operating cutting-edge travel proposals to seamless operational standards that is second to none in Asia. Headquartered in Bangkok, the group continues to provide client-focused destination management services in all of its 8 destinations; Thailand, Vietnam, China / Hong Kong, Malaysia / Singapore, Myanmar, Indonesia, Cambodia and Laos. For our office in Cambodia, Asian Trails is currently seeking suitable and dynamic candidates that fulfill the criteria as mentioned below for the position of

Inbound Officer


Purpose of the role
    The role of inbound officer is a crucial link between our partner and our suppliers. In this role you will be taking care of the complete reservation process including starting from receiving requests from travel agents abroad, prepare offers and quotations, timely follow-up and booking of all services with our branch offices, hotels and suppliers in Cambodia. You are also responsible to issue vouchers to hotels and other suppliers as well as the invoicing process and payment collection. You will be joining our young and dynamic market colleagues and report directly to the department manager.

Overall responsibilities

  • Responsible for smooth communication with the overseas travel agencies and tour operators on all fronts
  • Preparation of itineraries and quotations within the set SOP’s for response
  • Sending reservation requests to hotels and land service providers in Cambodia
  • Follow up on sent over programs
  • Ensuring that all relevant data is uploaded in Asian Trails’ administration system
  • Coordination with the operation department with our offices in booking land services and air tickets
  • Follow up payment with its customers
  • Work closely with colleagues from other departments and offices within the Asian Trails Group
  • Other tasks as assigned by the Inbound Manager

Qualifications, skills and requirements

  • Bachelor’s / University degree in tourism or hospitality industry
  • Good command of English is a must, other European languages (French preferred) are an asset
  • 2 years’ experience in a travel & tourism company, preferably in the Cambodian inbound market, is required.
  • Good command of Microsoft Office applications (Excel, Word, etc.)
  • The ideal candidate must be detailed-orientated.
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season.
  • This position is open for Cambodian nationals only.
Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), a copy of all relevant certificates and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to Ms Kimhorn Huon - Executive Secretary via email: kimhorn@asiantrails.com.kh

Only shortlisted candidates will be contacted

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